*Disclaimer: This article originally appeared in SecurityWeek.
IT leadership is a constant balancing act, especially as you must look for ways to advance your department as an engine for growth rather than a cost center. Unfortunately, time and resources for revenue-stimulating, strategic IT initiatives are often in short supply, thanks to the demands of mundane, but critical, day-to-day tasks. Of the day-to-day tasks that often become major resource drains, user identity and access management (IAM) is not only one of the most crucial to get right, but can also be one of the most problematic.